I’ve done a handful of author websites but don’t do them often (since I prefer book covers).
But your author website is a big piece of your sales funnel, so soon I’m going to be doing a case-study where I makeover 5 author’s WordPress websites – which range from ugly to mediocre – to see how much a new website can improve sales.
But before I do that I’d like to share my own case study, from my DIY Book Covers site, which I’m rebuilding right now.
For the past six months, I’ve been using a basic “landing page” or “sales page” made with Optimize Press.
A landing page is usually a one-page sales letter making a specific offer.
It’s supposed to convince people to take action – either sign up for something or buy a product.
Mine looked like this. It had a video, with an email optin for a free sample package.
Then it had the offer, and a button to buy a package of book cover templates in MS Word for $87.
But my conversion rates were very low.
I was getting about 10,000 visitors a month and selling about 10.
That’s .001 conversion – and it’s really bad.
There are some reasons for this: a lot of people were signing up for the free stuff instead of buying. I built a list of about 12,000 in six months, which is great – but that list didn’t know who I was and didn’t really want to hear from me (if I had a special offer, or other publishing tools, for example).
I recently found out that about 6,000 people on that list never opened any of the emails I sent them – so I deleted them.
What’s your conversion rate?
The first thing you have to figure out is, what do you want people to do?
For authors, you’ll probably want people to either:
A) Buy your book(s) or
B) Sign up to your email list or
C) Maybe follow you on social media
But the more choices and distractions you have, the less likely they will do anything. So choose the priority and steer the towards the one thing you really want them to do. Most likely, it’s BUY.
It’s not easy to track that, but you could use some basic WordPress features (like Jetpack’s stats) to see at least how many people were clicking on your ‘buy’ links from your website.
You won’t be able to find out easily how many of them actually buy your book, but that’s OK.
If you have buy links, how many people are clicking on them? That will tell you:
1. Whether anybody sticks around on your website long enough to see them.
2. Whether your sales copy and cover are good enough to make them want to buy.
If you have 1000 visitors a month and 1 person clicks, then like me, you’re in trouble (.001%).
That means, basically, your website is useless.
What can we do about it?
Even with my low conversion rate though, I was making almost $1000 a month.
But I could have been making much more.
There are two things we can focus on:
1. More Traffic
2. Higher Conversion
Actually, “more traffic” doesn’t work if you have a very low conversion rate, so you want to focus on conversions first.
- Redesign your website
- Add social proof and testimonials
- Build trust and authority
- Give away great free content
- Have a better offer
I did all of these things recently, and my site now looks like this.
Along with the Word templates, I now have a pretty awesome online cover design tool, so my offer has at least doubled in value.
Unfortunately, I haven’t gotten any sales in the last week, but probably because the site has been unfinished… I can’t really measure the effects of the new site until everything is up and working.
Hopefully my conversion rate will be better.
I’m determined to sell at least one membership a day – and if I’m not, that’s a signal that my site isn’t good enough yet.
Even with the old sales page, which was selling 10 a month, I could have achieved my goal by tripling traffic (if the new page completely fails, maybe I’ll switch back, but I’m hopeful it will prove itself). But you have to make sure you’re getting some sales, and tweak things until you’re getting as high a conversion rate as possible, before you focus on traffic.
This is how my traffic works.
1. I have several blogs, like this one, where I talk about stuff related to creativity, authors, publishing and marketing. People read my articles – and then maybe see an ad or button on my sidebar. I share my articles on Twitter and Facebook, but I also get a lot of natural search results.
2. I get traffic from Google, Yahoo and other search engines when people search for specific terms. Google ranks websites according to:
- Relevant keywords (basic SEO stuff)
- Age and size of website (how many articles you have)
- Trustworthiness (amount of quality links you have from other reputable sites
For example, I’m competing with other sites about cover design, or that offer book cover templates. Luckily there aren’t that many of them, which is why it’s been pretty easy to grow my platform.
It will be much harder if you’re trying to sell “thrillers.” The solution is to have lots of very specific, compelling content, like “best 5 new Kindle thrillers for October 2014” – that’s the kind of post that will bring in a ton of your target readers. And you could write a new one each month.
But showing up in search results isn’t enough, you need to get people to click; so you need excellent headlines. You should Google yourself or your articles and see how they are appearing. Buzzfeed and BoredPanda are great at this – especially with lists like “10 most beautiful castles in the world – you won’t believe #6!” (you have to click to find out what #6 is….)
Anyway, my natural traffic is pretty good, but I wanted more.
So I removed the email optin (since those email addresses were proving of very little value) and added a cool plugin that makes people share before accessing the content.
(“Social Locker” – You can get it here)
Email optins are great of course, because it allows you to develop a relationship with people through email – if you set up your autoresponders properly – but in this case, people were just signing up for a free download and didn’t want a relationship with me.
With Social Locker, this week I’ve gotten 85 Facebook Likes, 23 Tweets, and 57 Google Pluses. It’s also doubled my traffic.
And that’s pretty awesome… except for the fact that nobody is clicking on my buy button, which means my conversion rate is worse than before… but as I mentioned I hope that’s just because the site is new and still has some bugs.
Natural traffic is the best long term strategy. When you’re starting out and your site is new, Google won’t trust it – that’s why you need to write guest posts on bigger blogs linking back to your site. “Content Marketing” is absolutely the best way to sell things.
But advertising can do wonderful things as well.
My first goal is to stabilize conversions as much as possible. If I’m getting 1,000 visitors a day, I should easily be able to sell one a day (or 10, if I have a really powerful offer). I want to test that out as much as possible with “split-testing” (making little changes and seeing what performs better.)
But once that’s sorted and I know the website is working and getting the conversions, I’ll begin advertising. The trick to advertising is making MORE than you spend.
For a book launch, actually, it doesn’t matter – you can advertise hard just to get sales and hit the bestseller ranks, which is worth it even if you don’t immediately make your money back.
But for long term growth, you need ads that sell enough to pay for themselves.
For example, since my product is $87, I could spend up to $80 or so per sale. If I know I’m getting 1 sale per 1000 visitors, I just need to get 1000 clicks. That means I’d have to spend only $0.08 per click, and that’s too low actually. The cost per click will depend on competition, but it will probably cost me more than that.
But if I found a way to make it work – for example if I’m converting at 1/500, then I could advertise $40 to get 500 visitors and make one sale at $87. If that’s working, I could start advertising $400 to get 5000 visitors and make 10 sales at $870, and so one. I’d keep scaling up until the ads aren’t effective.
It’s much harder to do this with just one book, however, since you’ll probably be making less than $10 per sale. Instead, you need to be thinking about the “lifetime value” of a reader.
If you have 10 books (or plan to write 10 books), then you are trying to build a relationship with a super fan, so they will buy all of them. If you profit $5 per book, that fan may be worth $50 – so that’s how much you could spend trying to attract them. But it’s very hard, unless you have higher priced products, to make this work – so instead you need to be focused on getting traffic through content marketing (writing articles for your blog, and other big blogs or websites).
- If your website isn’t selling books, why do you have one?
- You need to test your conversions.
- You need to set a goal and keep tweaking till you reach it.
- You can do that by increasing traffic.
PS) I’m insecure about my new design for www.diybookcovers.com, and I’d appreciate your feedback.
What do you like/hate about it? Anything that’s confusing or distracting? If you remember the previous version, did you like it better? Is the sales page cheesy or annoying?
I’m still working on it but I’ll relaunch next week.